I'll have to give it to Epson though, their driver package was only 50MB, not the hundreds of megabytes I've seen from other vendors. Fortunately, the unit was wireless and was already joined to the WPA2 network, but it was still annoying. Then I installed her Epson printer drivers. Then I brought the system up to current patch levels and installed all her laptop support drivers from Lenovo. Then I did a complete re-format of the system and re-installed Windows. And if the computer was this messed up after two years of use, it probably needed a refresh.Īrmed with a System Rescue USB stick I had prepared the night before, I booted into a Linux recovery environment, mounted the NTFS partitions, and copied all her data from her profile and other key directories out to an external USB drive. If there were other known methods of recovering the Administrator account I didn't feel like researching them at the time, because I knew that it would probably only take me two to three hours to offload her essential data stored in her locked out user profile, re-format the hard disk and re-install Windows 7 with her important programs. ![]() An unfortunate oversight on my part, but I had never expected her Administrator account to be completely locked out either. I had also forgotten to create a Password reset USB key when I made my initial visit to the machine about two years ago after weeks after my Mother-in-Law received it from Lenovo. F8 on bootup to restore to previous state yielded no improvement. ![]() When I got there on Saturday morning I literally tried everything to bring this Windows 7 laptop back from the dead. I'm happy to say that he's finally achieved Grand Master Computer Killing Sith Lord status. They don't read the docs and they have no intention of ever reading them, because YOU are around to baby them every time they need it. They have an impressive ability to essentially destroy a perfectly working system by virtue of their computing habits alone, refuse to listen when you tell them not to do certain things, and refuse to remember how to do things properly when they ask you how to do them. It's almost as if they are emanating some mystical energy force that manages to break things. I believe there are certain types of people which should never be let near a Windows computer, or probably ANY kind of computer or technological device. Me: "Sh17! I'm going to have to come over and fix it. ![]() The main Administrator account was locked out as well. Obviously, she let my Father-in-Law on as her account, and he somehow managed to mangle everything. Her Windows 7 account, which had Administrator equivalency, was locked out. I went through the usual remote diagnostics.
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